Contact
Email: support@shortmox.com
Use this for bug reports, feature requests, billing questions, and store feedback.
Help
Support
Fastest contact: support@shortmox.com
The support site should answer the practical questions people ask before they install a clock app: how to enable Android screensaver mode, how to use iOS StandBy, and how to confirm the app stays local-first.
What to include in a bug report
- Device model
- Operating system version
- App version
- What you expected
- What actually happened
Android screensaver not showing
- Confirm the app was installed from a build, not Expo Go.
- Open Android Settings → Display → Screen saver.
- Choose Flip Clock Pure manually.
- Use Preview or Start now if your device exposes it.
iPhone StandBy not appearing
- Install a build that includes the WidgetKit extension.
- Add the widget from the iOS widget gallery.
- Place the iPhone horizontally while charging.
- Remember that StandBy is controlled by Apple’s platform rules.
Privacy and trust
The app is intended to stay local-first. If a future release adds analytics, cloud sync, or accounts, the privacy policy must change before the release ships.